Connect to the Trimlight wifi signal, open the Trimlight app, turn the lights onto manual mode, then long press the word Trimlight. A window will pop up with the option to rename the network. Once finished, you must hard close the app, refresh your wifi networks, and connect to the new signal name.

Locate the white Trimlight controller, unplug it for one solid minute, then plug it back in. You can also cut power to the white controller by pulling out the green cube next to the blue or green light for 1 minute and then plugging back in. This will clear any error codes in your controller without deleting any patterns or timers you have saved.

While Trimlight is designed to connect to any 2.4gHz wifi signal, we cannot guarantee that it will pair to all home networks due to factors outside our control. Some of these factors include the Type of modem/router being used, Firewall and security settings on the home router/modem, and Obstacles between the Trimlight controller and modem/router. Potential interference from other devices: LED lights, solar panel controllers, Tesla battery chargers, other wifi devices, etc. If you still cannot pair your home network, we recommend reaching out to your internet provider, as some techs may be able to assist you in pairing Trimlight to your specific modem/router. If all else fails, no worries; you can use Trimlight's dedicated wifi signal (blue light on the controller) to connect to your Trimlight system, which is always reliable.

The "pair new device" button lets you pair Trimlight to your home network. Remember that we cannot guarantee Trimlight will connect to your home network based on many variables outside our control, such as the type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.

No, the Trimlight controller has a built-in battery, so all saved programs and timers will not be lost if the controller loses power. That said, we always recommend keeping the Trimlight controller plugged in at all times unless performing a soft reset or hard reset.

The most common reason for connection issues is a power loss at the controller or the controller signal getting switched due to a brief power outage or customer change. As long a blue light is showing on the controller (quick click and release STA/AP button on the controller to toggle between blue and green), you should see Trimlight signal in your wifi network options. As long as the solid green light shows (quick click and release STA/AP button on the controller to toggle between blue and green), you should be able to connect to the Trimlight app using your home wifi network.

Hard closing the Trimlight app between uses is very important for proper function. The process for hard closing your apps depends on what device you use. For Apple devices, you either: A) Double click the home button to shrink down your apps, then swipe up to close them ORB) Touch the bottom of the screen and drag your finger up until apps shrink down. Release your finger and then swipe up on apps to close them. For Android devices, there are several options depending on which device you own. Typically there is an icon showing three lines or three dots that you tap and get the option to "clear all" or "close all." You will have to look up the option available for your specific device.

This depends on whether you are using the Trimlight dedicated signal to connect to your Trimlight system or if you pair the Trimlight controller to your home network. To use the Trimlight dedicated Wi-Fi signal, you will want a blue light on your controller. If you want your Trimlight system paired to your home network, you will need the green light on your Trimlight controller. To switch between blue light and green light, a quick click and release the STA/AP button on the controller.